FAQ

What time can we promote from - until?
Once booked, you have access to the store from open until close. We suggest setting up just before 9 and leaving around 6:30PM to cover all peaks in footfall


Will equipment be provided for us?
You are expected to take your own branded promotional equipment, table, chair etc.


Who should I report to instore?
Report to the customer service desk. The store and duty managers are the senior staff involved. If you have any issues, please contact Promotional Space and we will resolve them on your behalf.


What do I do if I have a problem setting up / issue while promoting?
Contact us immediately. Your account manager (who you booked through) is available Monday - Friday via phone or email. For weekend support, please get in touch on our support email.